Internal Employment Opportunities

Program Manager

AGENCY: The Coalition of Homeless Services Providers (Coalition) is a private non-profit organization formed in 1994. The agency’s mission is to eliminate and prevent homelessness in Monterey and San Benito Counties by promoting interagency coordination to develop, sustain, and enhance a comprehensive system of housing and support services designed to maximize the self-sufficiency of individuals and families.   The Coalition comprises eleven voting Member Agencies (the Board of Directors) as well as three non-voting Associate Members and seven non-voting Community Advisors. The Coalition serves as the Lead Agency for the Homeless Management Information Systems Program within the local Continuum of Care.

SALARY/BENEFITS: Salary Commensurate with Experience per Board Approved Salary Schedule $57,470 – $68,515 per year; Medical & Dental Insurance; Paid Vacation & Sick Leave; 403(b) Retirement Plan

HOURS:   Non-Exempt Status; Full-time; may include some nights and weekends

REPORTS TO:  Executive Officer


The Program Manager serves as lead staff person for the Coalition of Homeless Services Providers supporting the Executive Officer in managing all aspects of the organization, including serving providing back-up for the Executive Officer as necessary.


  • Lead efforts to develop and oversee Continuum of Care policies.
  • Lead CHSP fund development efforts.
  • Provides policy, strategic and practical support to the Executive Officer with writing and developing the HUD Continuum of Care Application.
  • Manages convening and staffing of Continuum of Care Committees along with the Executive Officer.
  • Support the conduct of the Homeless Census.
  • Oversee implementation of Continuum of Care operations by subrecipients – providing guidance to the staff monitoring contracts and providing/developing Continuum of Care policy training as necessary.
  • Provides back-up and support as necessary for staff managing the HMIS system.
  • Provides back-up for CARS referrals and CARS assessments as necessary along with the whole CHSP team.
  • Provides back-up for organizational operations and forums for the Executive Officer (e.g. Leadership Council staffing, CHSP Board meetings, Public Information functions) when the Executive Officer is unavailable.
  • May serve in the role of the Executive Officer when the Executive Officer is unavailable.
  • Special research and/or analysis projects as needed.
  • Other duties as assigned.


  • 5 years experience in progressively more responsible work providing homeless services or services in a related field (e.g. public assistance, behavioral health, non-profit management)
  • Knowledge of Homeless Management Information Systems
  • Knowledge of Federal and State laws establishing local Homeless Service Continuum of Care
  • Experience in training in group and individual settings. Professional writing skills and the ability to communicate with all levels of management, staff and providers, especially those who are not well versed in computer technology.
  • Experience with developing grants for State, Federal and/or Foundation support
  • Advanced skill in Microsoft Office Suite applications
  • Experience with implementation and support of scalable and secure web based applications
  • Experience working and collaborating with community-based organizations a plus

 Personal Skills & Qualities:

  • High self-motivation and self-initiative.
  • Excellent English written/verbal communication skills.
  • High degree of professionalism, integrity, with ability to learn quickly.
  • Excellent organizational skills and ability to work independently
  • Ability to work with tight deadlines in an ever-changing environment.
  • Dynamic; excellent interpersonal skills
  • Highly organized with ability to manage multiple tasks effectively; ability to adapt and be flexible


  • Physical/sensory ability to: drive an automobile; see well enough to read data/text in publications, on a computer screen, etc.; hear normal conversations and answer telephone; verbal, finger and body coordination sufficient to fulfill requirements of the position; stand/sit for extended periods of time, ability to lift 25 pounds.
  • 18 years of age or older.
  • Valid California driver’s license with good driving record and minimum of two years of non-provisional driving experience.
  • Automobile in safe operating condition with liability insurance minimum that meets minimum CA State requirements.
  • Proof of authorization to work in the United States as required by Immigration and Reform Act of 1986.

To apply, email resume and cover letter to